.com-lkticketsystem .card{border-radius:16px}.com-lkticketsystem .table td,.com-lkticketsystem .table th{vertical-align:middle}

.lkticketsystem-message-content p:last-child,
.lkticketsystem-message-content ul:last-child,
.lkticketsystem-message-content ol:last-child {
    margin-bottom: 0;
}

.lkticketsystem-message-content img {
    max-width: 100%;
    height: auto;
}


.lkt-portal-ticket .lkt-ticket-topbar{margin-bottom:1rem}
.lkt-portal-ticket .lkt-ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:1.5rem}
.lkt-portal-ticket .lkt-ticket-main,.lkt-portal-ticket .lkt-ticket-sidebar{min-width:0}
.lkt-portal-ticket .lkt-ticket-card,
.lkt-portal-ticket .lkt-ticket-hero{border:1px solid rgba(15,23,42,.08);box-shadow:0 10px 30px rgba(15,23,42,.05);overflow:hidden}
.lkt-portal-ticket .lkt-ticket-hero-head{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start;margin-bottom:1rem}
.lkt-portal-ticket .lkt-ticket-eyebrow{font-size:.9rem;color:#64748b;margin-bottom:.4rem}
.lkt-portal-ticket .lkt-ticket-title{font-size:1.8rem;line-height:1.2;margin:0}
.lkt-portal-ticket .lkt-ticket-status{display:inline-flex;align-items:center;border-radius:999px;padding:.45rem .8rem;font-size:.9rem;font-weight:600;white-space:nowrap}
.lkt-portal-ticket .lkt-ticket-status.is-open{background:#e0f2fe;color:#075985}
.lkt-portal-ticket .lkt-ticket-status.is-progress{background:#ede9fe;color:#5b21b6}
.lkt-portal-ticket .lkt-ticket-status.is-waiting{background:#fff7ed;color:#c2410c}
.lkt-portal-ticket .lkt-ticket-status.is-closed{background:#f1f5f9;color:#334155}
.lkt-portal-ticket .lkt-ticket-status.is-resolved{background:#ecfdf5;color:#047857}
.lkt-portal-ticket .lkt-ticket-status.is-default{background:#f1f5f9;color:#334155}
.lkt-portal-ticket .lkt-ticket-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem}
.lkt-portal-ticket .lkt-ticket-meta-item{background:#f8fafc;border-radius:14px;padding:.9rem 1rem}
.lkt-portal-ticket .lkt-ticket-meta-label,.lkt-portal-ticket .lkt-sidebar-label{display:block;font-size:.82rem;color:#64748b;margin-bottom:.2rem}
.lkt-portal-ticket .lkt-ticket-meta-value,.lkt-portal-ticket .lkt-sidebar-value{font-weight:600;word-break:break-word}
.lkt-portal-ticket .lkt-conversation{display:flex;flex-direction:column;gap:1rem}
.lkt-portal-ticket .lkt-conversation-item{display:flex;flex-direction:column;gap:.45rem}
.lkt-portal-ticket .lkt-conversation-badge{font-size:.8rem;font-weight:700;color:#475569}
.lkt-portal-ticket .lkt-conversation-card{border-radius:16px;padding:1rem 1rem;border:1px solid rgba(15,23,42,.08)}
.lkt-portal-ticket .lkt-conversation-item.is-staff .lkt-conversation-card{background:#f8fafc}
.lkt-portal-ticket .lkt-conversation-item.is-customer .lkt-conversation-card{background:#ffffff}
.lkt-portal-ticket .lkt-conversation-meta{font-size:.82rem;color:#64748b;margin-bottom:.7rem}
.lkt-portal-ticket .lkt-sidebar-row + .lkt-sidebar-row{border-top:1px solid rgba(15,23,42,.08);margin-top:.8rem;padding-top:.8rem}
.lkt-portal-ticket .lkt-reply-textarea{min-height:180px;border-radius:14px}
@media (max-width: 991.98px){
  .lkt-portal-ticket .lkt-ticket-layout{grid-template-columns:1fr}
}
@media (max-width: 575.98px){
  .lkt-portal-ticket .lkt-ticket-hero-head{flex-direction:column}
  .lkt-portal-ticket .lkt-ticket-meta{grid-template-columns:1fr}
}


.lkt-ticket-list-page .lkt-list-hero{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:1.5rem}
.lkt-ticket-list-page .lkt-list-title{font-size:2.2rem;line-height:1.1;margin:0}
.lkt-ticket-list-page .lkt-list-subtitle{color:#64748b;font-size:1rem;max-width:780px}
.lkt-ticket-list-page .lkt-list-card{border:1px solid rgba(15,23,42,.08);box-shadow:0 12px 30px rgba(15,23,42,.05);overflow:hidden}
.lkt-ticket-list-page .lkt-ticket-table-wrap{overflow-x:auto}
.lkt-ticket-list-page .lkt-ticket-table thead th{background:#f8fafc;border-bottom:1px solid rgba(15,23,42,.08);font-size:.92rem;font-weight:700;color:#0f172a;padding:1rem 1.1rem}
.lkt-ticket-list-page .lkt-ticket-table tbody td{padding:1rem 1.1rem;vertical-align:middle;border-top:1px solid rgba(15,23,42,.06)}
.lkt-ticket-list-page .lkt-ticket-table tbody tr:hover{background:#fafcff}
.lkt-ticket-list-page .lkt-ticket-link{font-weight:700;text-decoration:none}
.lkt-ticket-list-page .lkt-ticket-subject{font-weight:600;color:#1e293b}
.lkt-ticket-list-page .lkt-ticket-status-pill{display:inline-flex;align-items:center;border-radius:999px;padding:.42rem .78rem;font-size:.85rem;font-weight:700}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-open{background:#e0f2fe;color:#075985}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-progress{background:#ede9fe;color:#5b21b6}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-waiting{background:#fff7ed;color:#c2410c}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-closed{background:#f1f5f9;color:#334155}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-resolved{background:#ecfdf5;color:#047857}
.lkt-ticket-list-page .lkt-ticket-status-pill.is-default{background:#f1f5f9;color:#334155}
@media (max-width: 767.98px){
  .lkt-ticket-list-page .lkt-list-hero{flex-direction:column}
  .lkt-ticket-list-page .lkt-list-title{font-size:1.8rem}
  .lkt-ticket-list-page .lkt-ticket-table thead{display:none}
  .lkt-ticket-list-page .lkt-ticket-table,
  .lkt-ticket-list-page .lkt-ticket-table tbody,
  .lkt-ticket-list-page .lkt-ticket-table tr,
  .lkt-ticket-list-page .lkt-ticket-table td{display:block;width:100%}
  .lkt-ticket-list-page .lkt-ticket-table tr{padding:1rem;border-top:1px solid rgba(15,23,42,.06)}
  .lkt-ticket-list-page .lkt-ticket-table tbody td{padding:.3rem 0;border:0}
  .lkt-ticket-list-page .lkt-ticket-table tbody td::before{content:attr(data-label);display:block;font-size:.78rem;font-weight:700;color:#64748b;margin-bottom:.1rem}
}


.lkt-portal-ticket .lkt-sidebar-label{display:flex;align-items:center;gap:.45rem;font-size:.82rem;color:#64748b;margin-bottom:.2rem}
.lkt-portal-ticket .lkt-sidebar-icon{display:inline-flex;align-items:center;justify-content:center;width:1.1rem;min-width:1.1rem;font-size:.92rem;line-height:1;opacity:.9}

.lkt-system-reply,
.lkt-system-message {
    background: #fff3cd;
    border-color: #f5c27a !important;
}

.lkt-portal-ticket .lkt-conversation-item.is-system .lkt-conversation-badge{color:#9a3412}
.lkt-portal-ticket .lkt-conversation-item.is-system .lkt-conversation-card{
  background:#fff7ed;
  border-color:#fdba74;
}

.lkticketsystem-message-content {
    overflow-x: auto;
}

.lkticketsystem-message-content table {
    width: auto;
    max-width: 100%;
}

.lkticketsystem-message-content table td,
.lkticketsystem-message-content table th {
    vertical-align: top;
}

.lkticketsystem-message-content table img {
    max-width: none;
}

.lkt-csat-page{
    min-height:70vh;
    display:flex;
    align-items:center;
    justify-content:center;
    padding:40px 16px;
    background:linear-gradient(135deg,#f5f8ff 0%,#ffffff 52%,#fff7ed 100%);
}
.lkt-csat-card{
    width:min(760px,100%);
    background:#ffffff;
    border:1px solid rgba(30,78,140,.12);
    border-radius:28px;
    box-shadow:0 24px 70px rgba(30,78,140,.14);
    padding:34px;
    text-align:center;
}
.lkt-csat-icon{
    width:64px;
    height:64px;
    border-radius:20px;
    margin:0 auto 18px;
    display:flex;
    align-items:center;
    justify-content:center;
    background:#fff3cd;
    color:#b7791f;
    font-size:30px;
    font-weight:800;
}
.lkt-csat-eyebrow{
    color:#1e4e8c;
    font-weight:700;
    letter-spacing:.04em;
    text-transform:uppercase;
    margin-bottom:6px;
}
.lkt-csat-card h1{
    margin:0 0 12px;
    color:#18233d;
    font-size:clamp(28px,4vw,42px);
    line-height:1.12;
}
.lkt-csat-intro{
    color:#5d6b7a;
    font-size:17px;
    margin:0 auto 20px;
    max-width:580px;
}
.lkt-csat-ticket{
    display:inline-flex;
    max-width:100%;
    background:#f4f7fb;
    border:1px solid #e3eaf3;
    border-radius:999px;
    padding:9px 14px;
    color:#415069;
    margin:8px 0 24px;
}
.lkt-csat-rating{
    display:grid;
    grid-template-columns:repeat(5,minmax(0,1fr));
    gap:10px;
    margin:22px 0 24px;
}
.lkt-csat-star{
    cursor:pointer;
    border:1px solid #dbe4ef;
    border-radius:18px;
    padding:14px 10px;
    background:#fbfdff;
    transition:.18s ease;
}
.lkt-csat-star:hover,
.lkt-csat-star:has(input:checked){
    border-color:#f59e0b;
    background:#fff7ed;
    transform:translateY(-2px);
}
.lkt-csat-star input{
    position:absolute;
    opacity:0;
    pointer-events:none;
}
.lkt-csat-star span{
    display:block;
    color:#f59e0b;
    font-size:18px;
    min-height:24px;
}
.lkt-csat-star small{
    display:block;
    color:#64748b;
    margin-top:4px;
}
.lkt-csat-label{
    display:block;
    text-align:left;
    color:#18233d;
    font-weight:700;
    margin:8px 0 8px;
}
.lkt-csat-card textarea{
    width:100%;
    border:1px solid #dbe4ef;
    border-radius:18px;
    padding:14px 16px;
    resize:vertical;
    min-height:130px;
    outline:none;
}
.lkt-csat-card textarea:focus{
    border-color:#1e4e8c;
    box-shadow:0 0 0 4px rgba(30,78,140,.12);
}
.lkt-csat-submit{
    margin-top:18px;
    width:100%;
    border:0;
    border-radius:18px;
    padding:15px 18px;
    background:#1e4e8c;
    color:#fff;
    font-weight:800;
    font-size:16px;
    box-shadow:0 14px 35px rgba(30,78,140,.25);
}
.lkt-csat-submit:hover{
    background:#173d6e;
}
@media(max-width:680px){
    .lkt-csat-card{padding:24px 18px;border-radius:22px}
    .lkt-csat-rating{grid-template-columns:1fr}
    .lkt-csat-star{display:flex;align-items:center;justify-content:space-between}
}

.lkt-portal-ticket .lkt-ticket-inline-notice{
    display:flex;
    align-items:flex-start;
    gap:14px;
    border:1px solid #f59e0b;
    background:#fffbeb;
    color:#7c2d12;
    border-radius:18px;
    padding:16px 18px;
    margin:0 0 1.25rem;
    box-shadow:0 12px 32px rgba(245,158,11,.14);
}
.lkt-portal-ticket .lkt-ticket-inline-notice.warning{
    border-color:#f59e0b;
    background:#fffbeb;
    color:#7c2d12;
}
.lkt-portal-ticket .lkt-ticket-inline-notice-icon{
    flex:0 0 auto;
    width:32px;
    height:32px;
    border-radius:999px;
    display:flex;
    align-items:center;
    justify-content:center;
    background:#f59e0b;
    color:#fff;
    font-weight:800;
}
.lkt-portal-ticket .lkt-ticket-inline-notice strong{
    display:block;
    margin-bottom:3px;
}
.lkt-portal-ticket .lkt-ticket-inline-notice p{
    margin:0;
}

